It’s basically the AA’s 10 Commandments of Gold Standard customer service – making sure you get looked after both before and after sale to create peace of mind and a stress-free experience. While all of AA dealers are reputable traders some of us have taken it to the next level by signing up to our Dealer Promise.
Provide a minimum of 6 months MOT on all vehicles | Offer a road test to ensure the vehicle meets your requirements | Hand over all essential documents including V5 registration document, MOT certificate and any available service records | Provide a free history check on every vehicle | Welcome any vehicle inspection by us or any other independent third party, prior to purchase | Professionally prepare and hand over the vehicle in a good condition | Be audited by AA once a year to ensure compliance with this Dealer Promise | Enable you to escalate issues to AA and the AA will mediate between you and the Dealer | The Dealer will honour their obligations under the Consumer Rights Act 2015 to protect your purchase
At Livingstone Cars we don’t just sell cars; we do everything possible to get you driving your perfect vehicle. We cater for all requirements which is why we have such a versatile stock list. We are also happy to provide a vehicle sourcing service if you cannot find what you’re looking for – we can find any car!! We pride ourselves on providing an outstanding level of customer service. As an independent family-owned business, relationships with our customers form the foundation of our business and we ensure that these values are maintained within all areas of our dealership.